IOSS for EU Orders

Tax inclusion for shipments to the European Union (EU)

GPUCONNECT is based in the UK, and we are fully registered for IOSS.  This means for any EU purchase we add VAT onto your order at point of purchase, and declare the item when shipped as tax paid.

This means you will not receive any surprise customs bill, and avoids any handling charges you may otherwise receive when importing from an area outside the EU.  It allows you to rest assured that the price you pay at checkout is all you will have to pay.  This applies to all orders under €150*.

For orders over €150, customs require this is handled directly through them.  As such we will not take tax and you will need to pay this to receive your shipment.  To avoid this, you can split larger orders into multiple orders under €150 if you prefer.

*Shipping fees are calculated separately and are not included in the €150 limit. Please review shipping costs at checkout.


What is IOSS?

IOSS for EU Orders (Import One-Stop Shop) is a streamlined VAT collection system designed to simplify the import process for EU customers. When you purchase from GPUCONNECT.COM, the IOSS scheme ensures that VAT is collected at checkout, eliminating surprise charges on delivery.


The benefits for EU customers?

EU customers can enjoy a hassle-free shopping experience with all taxes and duties paid at checkout. 

  • Transparency: No unexpected import duties or additional fees upon arrival.
  • Convenience: VAT is included in the total price during checkout.
  • Efficiency: Orders under €150 limit will enjoy faster processing through customs as VAT is already accounted for, resulting in faster delivery times.

Which countries are included in IOSS?

When ordering from GPUCONNECT.COM, VAT is applied at checkout for deliveries to the following countries:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Republic of Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden

    If you are in one of these countries, VAT will be added to your order at the point of sale, however this will eliminate unexpected import duties and additional fees upon arrival. This not only simplifies the purchasing experience but also provides cost transparency upfront.


    How much TAX will I pay?

    Tax varies country to country, however we collect the tax specific to your regions local laws.  We then send this payment via IOSS to your local jurisdiction to settle the tax liability on the order.


    Notable exceptions to IOSS

    While the IOSS scheme significantly benefits many EU countries by simplifying VAT collection and reducing unexpected fees, it's important to note that not all countries are covered under this scheme. Some key countries outside the IOSS scheme include:

    • Norway
    • Switzerland
    • Iceland
    • Liechtenstein

    For orders shipped to these non-IOSS countries, customers may still be liable for import duty, local VAT, and additional customs fees upon receipt of their shipment.  Please note you will be liable for any duties, this is not covered by us.


    Issues with IOSS

    IOSS is still relatively new, and whilst we document and label all applicable shipments appropriately, on occasion there can be issues at customs.  If you are unfortunately in this situation please do the following.

    • Check eligibility - Are you within an IOSS country.
    • Check your order - Confirm VAT was added to your order.

    If yes to the above, please DO NOT pay any duty you have been asked to pay.

    • Contact us, we will provide a copy of the invoice and shipping label showing the declaration and that duty has been paid.
    • Provide this information to customs.
    • If this fails please contact us again and we will investigate from our side, however please note this can take some time.


    Is VAT payable in the United Kingdom?

    There is no VAT to pay for customers purchasing from the United Kingdom.  We are based in Berkshire UK, however as a micro business we are not currently VAT registered.  As such any customer purchase from within the UK has no VAT to pay.  For non-express items we cover the VAT and this is included in the purchase price.


    Any questions?

    For confirmation or questions on the above please do not hesitate to get in touch with us.  Also please refer to our shipping policy for full details and cost of shipping worldwide.