US Shipment Pause - from 26th August 2025

  • From 28th August 2025, new US tariffs mean all goods will be charged duty at customs.
  • Previously, most small shipments were duty-free (under $800). That rule has now ended.
  • To protect customers from unexpected customs bills or “surge charges”, we are pausing shipments to the USA while we switch from Delivery Unpaid (DUP) to Delivery Duties Paid (DDP) shipping.
  • This pause is temporary — we’ll be back shipping to the US as soon as we have a reliable solution in place.

What’s changing?

The US government has removed the $800 duty-free threshold for imports from the UK. From 29th August 2025, all parcels entering the US will be subject to customs duty and tariffs based on the product type and country of manufacture.  We manufacture many of are cables and custom products in the UK, however pre-build parts including fans are made in China.

Currently, GPUCONNECT ships using DUP (Delivery Unpaid), meaning duties (if any) are billed directly to the recipient (For customers outside of Europe). With these new rules, that could mean unpredictable costs at the doorstep.

To prevent customers from being hit with surprise fees, we are working to transition to DDP (Delivery Duties Paid) — where duties are calculated and paid upfront, so you know the total cost before placing an order.

Why the pause?

Right now, there is no simple way to predict exactly what duties US customers will have to pay on our products. Rather than risk you being overcharged, we’re temporarily pausing US shipments until we can integrate a DDP service with our shipping partner (Royal Mail).

This is very much for your benefit — we want to make sure your order arrives without any hidden costs or customs headaches.

When will US shipping resume?

We are hoping to have a working solution in place late September.  In the meantime you can contact us to have products shipped to the US, however this is based on the understanding their will be duty fees to pay.

We’ll keep you updated here and via email when shipments resume.

Rest assured:

  • This pause is temporary, and we’re committed to making US orders as smooth and cost-effective as possible.
  • Shipments to Europe pay tax up front and are unaffected by import duties.

Any questions please reach out to us: https://gpuconnect.com/pages/contact/